Returns & Exchanges 1-Year Warranty on All Petilify Products

📦 Returns & Exchanges – Petilify

At Petilify, we stand behind the quality of every product we sell.
That’s why we offer a 1-year warranty on all our smart pet products — so you can shop with total confidence.

🔁 Returns

If you are not completely satisfied with your purchase, you can return your item within 30 days of delivery for a full refund or replacement.
Returned items must be in their original condition and packaging.

🔄 Exchanges

Need a different size or product? No problem!
We’re happy to arrange an exchange within 30 days of receiving your order. Once we receive your returned item, we’ll ship the new one right away.

⚙️ Warranty Coverage

All Petilify products are covered by a 1-year limited warranty against manufacturing defects.
If your item becomes faulty during normal use within the first year, we’ll replace or repair it free of charge.

💬 How to Start a Return or Exchange

To begin a return or exchange, simply contact us through the live chat on our website.
Our support agents are available 24/7, and they’ll guide you through the quick and easy process.